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eStore_post_payment_debug.log file very large

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore_post_payment_debug.log file very large

  • This topic has 4 replies, 3 voices, and was last updated 10 years, 5 months ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 24, 2014 at 8:31 am #11821
    clearscopedesign
    Participant

    Our eStore_post_payment_debug.log within the eStore back end files has grown very large. It is now at 70MB.

    Also the download_manager_debug.log is pretty large as well at 12MB.

    This is making backing up the eStore plugin files take quite a long time.

    Should we open those files and delete their contents, or is there some other method we can use here to make it more efficient? And do you have any idea why this is happening?

    Thank you!

    November 24, 2014 at 3:06 pm #66979
    wzp
    Moderator

    There is a “Reset Logs” button.

    November 24, 2014 at 11:55 pm #66980
    wpCommerce
    Moderator

    @clearscopedesign, please reset the log as suggested by wzp. It’s under WP eStore->Settings->General Settings->Testing and Debugging Settings.

    The debug option is there to help you troubleshoot an ongoing issue. If you don’t have any you can disable it for the time being.

    November 26, 2014 at 7:10 am #66981
    clearscopedesign
    Participant

    Great, thank you – I have copied and saved the results for each and used that button to reset. Thanks!

    November 26, 2014 at 1:51 pm #66982
    wzp
    Moderator

    There is really no reason to save the old files. They are only useful for figuring out problems (if you are having any). If you are not experiencing any problems with the plugin, you could disable the debug logs.

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