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eStore – wrong tax calculation when variation is used

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – wrong tax calculation when variation is used

Tagged: Tax calculation

  • This topic has 5 replies, 2 voices, and was last updated 9 years, 8 months ago by Adriano56.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 25, 2015 at 7:16 am #13001
    Adriano56
    Member

    On an item with variation, the tax calculation is made only on the main product price and not on the total product price (product price + variation price). Have I missing something?

    you can see at the following test link: [http://adrianopizzolato.com/test-support/]

    ,pushing the paypal button, the second item with variation is not correctly calculate.

    Thanks.

    August 26, 2015 at 12:12 am #71194
    admin
    Keymaster

    Looks like you are using PayPal’s profile based tax. The whole amount definitely gets sent to PayPal from the plugin. So given your PayPal profile based tax settings is correct, it should calculate the tax on that whole amount.

    It seems to alaways charge $2.2 GST no matter what the price is. that tells me that the profile based tax configuration is wrong. $2.2 GST doesn’t make sense even if it was calculating for a $10 item. Have you specified a fixed tax value of $2.2 GST for your transactions? What settings are you using in your PayPal profile tax configuration?

    August 26, 2015 at 9:43 am #71195
    Adriano56
    Member

    In the eStore Settings I checked the “Enables Tax Calculation” at the tax rate of 22%.

    So. €2.2 is the correct calculation for the product price of €10.00.

    I changed the product price to €20.00 and how you can see [http://adrianopizzolato.com/test-support/] now the tax is €4.4.

    It seems that the tax calculation’s made only on the product price, ignoring the added variation price. And than cannot depend on paypal account setting.

    August 26, 2015 at 9:56 am #71196
    Adriano56
    Member

    I also checked the Paypal profile tax configuration and it’s empty (no tax configuration).

    August 27, 2015 at 5:12 am #71197
    admin
    Keymaster

    Looks like you are using a Buy Now type button. Thats where the issue is coming from. Buy Now type buttons are good for a quick checkout but it can’t handle the various layers of tax calculation.

    Please change that shortcode to an add to cart button. When the item is added to the cart, it will be able to check your settings and calculate the tax correctly.

    The video tutorial on our documentation page will show you how to create an add to cart button (with a shopping cart):

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-documentation

    August 27, 2015 at 6:48 am #71198
    Adriano56
    Member

    That’s correct. Using a add to cart button all works fine.

    I’ll use this solution, even if it should be better not to force the client to pass through the cart for a single item purchase (maybe in a next release? :-) ).

    Thanks for your precious help in resolving my issue.

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