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eStore with 2checkout, not sending emails or receipts.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore with 2checkout, not sending emails or receipts.

Tagged: 2checkout, payment gateway

  • This topic has 6 replies, 3 voices, and was last updated 10 years, 7 months ago by Lee Web.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • November 17, 2014 at 3:58 pm #11795
    Lee Web
    Member

    I followed all the instructions here-

    https://www.tipsandtricks-hq.com/ecommerce/2checkout-payment-gateway-setup-1075

    I enabled debug logging and have them available, but there are no records for 2checkout orders and the plugin is not recording the orders.

    Paypal works without issue.

    2Checkout receives the order and payment, but there is no record on my site.

    Thanks for any support regarding this.

    November 17, 2014 at 11:23 pm #66867
    wpCommerce
    Moderator

    Hi, please provide a link to the page where I can add a product to the shopping cart and test the checkout process.

    November 18, 2014 at 3:49 pm #66868
    Lee Web
    Member

    Sure-

    [http://www.leepub.com/issues/]

    November 18, 2014 at 10:29 pm #66869
    admin
    Keymaster

    It doesn’t look like the plugin is receiving the payment notification from 2checkout. Have you done step 3, 4 and 5 from the following page correctly?

    2Checkout Payment Gateway Setup

    What URL value have you entered in your 2checkout account for the notification?

    November 19, 2014 at 1:53 pm #66870
    Lee Web
    Member

    Thanks for looking into this. I have been trying for months.

    But yes, I have verified the settings, all steps including steps 3, 4 and 5 have been set correctly.

    The Secret Word is also verified, and it does send the order info to 2Checkout.

    In step 3 and 4 I have entered the URL-

    [http://www.leepub.com/wp-content/plugins/wp-cart-for-digital-products/eStore_2co_ipn.php]

    November 19, 2014 at 11:25 pm #66871
    wpCommerce
    Moderator

    We will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    November 20, 2014 at 6:31 pm #66872
    Lee Web
    Member

    Ok I have completed the requested form. Thanks.

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