Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › eStore Variations UI Addon – not working and breaking cart
- This topic has 4 replies, 3 voices, and was last updated 11 years, 7 months ago by jshapiro.
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April 7, 2013 at 2:31 pm #8890jshapiroMember
I use the estore plugin along with advanced gateway. I wanted a means to manage variation inventory and tried your Variations Addon plugin. I looked at your documentation and I activated the plugin. Although the basic documention doesn’t cover how to do inventory for variations, I gave it a try. It looked easy enough. It did a good job picking up the variations I created with the basic estore. Next I added some available inventory values to only one item. Once I did this, add to cart for any products stopped working correctly and available variations didn’t seem to affect anything. By the way, my cart is set to only appear if the cart is not empty.
Can you link me to some documentation about how to set up inventory for variations? Any other ideas?
I have temporarily deactivated Variations plugin on my site.
April 7, 2013 at 11:18 pm #54911PeterMemberHi,
Which version of eStore are you using?
Can you also please try to see if there are any javascript errors occurring on your site by following the instructions in the first section of this link:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
Alternatively, can you activate the variations addon and send us link to your store/cart page so we can take a look for ourselves.
April 12, 2013 at 2:18 pm #54912jshapiroMemberI’m using version 6.9.7.4 of the estore.
My problem is that I can’t leave the variations plugin enabled for very long because it breaks functionality of my live site where there could be potential sales occuring. If I can coordinate a specific time with you, I could enable it for a while. Alternatively, I had already set up an account for Ruhul Amin on our site to troubleshoot a previous problem. You could log in with those credentials and activate the plugin yourself long enough to test it.
April 13, 2013 at 2:21 am #54913adminKeymasterI did send you an email so you can give me access to check the issue but looks like you never received it. Can you please fill out our contact form so we can reply to that?
April 18, 2013 at 1:20 pm #54914jshapiroMemberI found that message in my spam folder. I just filled out the access form.
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