Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – Variations not found
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December 31, 2016 at 5:29 pm #13905ed4beckyMember
I recently migrated my site to a wordpress Mutlisite. I also tried some of the eStore plugins for the first time.
Currently when a user selects a digital variation from the squeeze form, they always get the default.
According to the log:
[12/31/2016 4:59 PM] – SUCCESS :Generating download link for digital variation…
[12/31/2016 4:59 PM] – SUCCESS :Matching digital variation to: Windows
[12/31/2016 4:59 PM] – SUCCESS :Matching digital variation to: Windows 64bit
[12/31/2016 4:59 PM] – SUCCESS :Matching digital variation to: MacOS
[12/31/2016 4:59 PM] – SUCCESS :Matching digital variation to: Linux64 deb
[12/31/2016 4:59 PM] – SUCCESS :Matching digital variation to: Linux32 deb
[12/31/2016 4:59 PM] – SUCCESS :Download URL or price increment was not specified for this variation option:
[12/31/2016 4:59 PM] – SUCCESS :Matching non-digital variation to:
[12/31/2016 4:59 PM] – FAILURE :This product has digital variation but no match was found for the given request. The default Product Download URL will be used.
When I select from the drop down list, I do see a Javascript error:
eStore_read_form.js?x53389:77 Uncaught TypeError: Cannot read property ‘value’ of undefined
at ReadForm1 (eStore_read_form.js?x53389:77)
at HTMLSelectElement.onchange ((index):212)
ReadForm1 @ eStore_read_form.js?x53389:77
onchange @ (index):212
I disabled the eStore Variations UI Addon but I get the same results.
I confirmed that my variations are still setup properly, and the drop down looks valid to me:
<select name=”variation3″ class=”eStore_variation” onchange=”ReadForm1 (this.form, 2);”><option value=”Windows”>Windows</option><option value=”Windows 64bit”>Windows 64bit</option><option value=”MacOS”>MacOS</option><option value=”Linux64 deb”>Linux64 deb</option><option value=”Linux32 deb”>Linux32 deb</option><option value=””></option></select>
Also, if I lok at the request, I see variation3 in the form and it looks correct.
Help!?
December 31, 2016 at 5:31 pm #74862ed4beckyMemberThis seems to not be an issue EXCEPT in the squeeze form…
January 1, 2017 at 2:42 am #74863wzpModeratorSqueeze forms DO support variations.
https://support.tipsandtricks-hq.com/forums/topic/squeeze-form-support
Please check to ensure you have properly setup variations.
http://www.tipsandtricks-hq.com/ecommerce/how-to-use-variation-control-in-wordpress-estore
You can also use this add-on, to assist with proper variations setup.
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-advanced-variations
January 5, 2017 at 10:20 pm #74864ed4beckyMemberYes I know they do, it was working before.
The second two links didn’t work for me, but I found the info and it did not help
here is my setup (<link> represents my actual aws url)
Operating System|Windows::as3tps://<link>/Evidentia3Setup.exe::|Windows 64bit::as3tps://<link>/Evidentia3Setup64.exe::|MacOS::as3tps://<link>/Evidentia3.dmg::|Linux64 deb::as3tps://<link>/Evidentia3_amd64.deb::|Linux32 deb::as3tps://<link>/Evidentia3_i386.deb:
This is the same as a for pay product I have, which works correctly (cut paste the same)
I tried it with and without the trailing ::
January 6, 2017 at 12:01 am #74865adminKeymasterI have sent you an update that should address this issue.
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