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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – Users share the same cart
When a user adds (or removes) an item to the cart, the item is automatically added to (or removed from) every user’s cart.
Example:
User1 logs in and adds a product to their cart. User1 logs out without proceeding to checkout.
User2 logs in and finds the product User1 added in their cart.
What exactly do you mean when you say; “User1” and “User2” logs in; do you mean to the same computer, or something else?
If you mean User1 and User2 are using different computers; it could be a PHP sessions problem, on the server. Please review this test procedure to determine if that is the case:
https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly
The cart for each different user (usign a different browser) will be completely different.
You likely have a PHP session or caching issue on this site.
Are you using any caching plugin or solution in your site?
Thank you both for your feedback. I talked with the server administrator and managed to resolve the issue.