June 5, 2015 at 10:08 pm #12741
I have an audio soundtrack product, with 10 MP3 tracks in it. I used to zip all 10 tracks together and upload the 1 zip file to Amazon S3 for hosting, but recently I’ve had a surge of people during a recent promotion say they cannot open the zip files, even with zip-opening software. These are primarily people with Mac computers.
My question is, can I upload just a folder to Amazon S3, but not a zip folder? Or is there some other way I can bundle these 10 tracks together without zipping them?
Also, do you have any recommendation on the best zip-opening software for Macs and PCs?
Thank you.June 5, 2015 at 11:53 pm #70345adminKeymaster
Did you try to download the zip file yourself and open it to see if the zip file is valid? You don’t really need to use a zipping software. The standard zip file creating capability that comes with Windows will work on all devices. No special software is needed to unzip either.June 6, 2015 at 12:30 am #70346
I have tested the download several times, and it opens perfectly fine for me. I have a PC, Windows 8. But many customers, particularly on Macs are having difficulty opening the zip files. Some Mac-users found Stuffit Expander helpful to open the zip.
Because of this, I’m trying to come up with another way to put my MP3 tracks in a non-zipped folder to upload to Amazon S3. Do you know of a way I can do this?June 6, 2015 at 1:52 am #70347adminKeymaster
You can specify the link of each mp3 files separately in that product. Comma separate the links in the “Digital Product URL” field.
The problem is more likely the software you are using to zip the files. So you try to fix the issue there instead of trying to go around it. We zip files using the standard Windows zip utility and all devices can open it (no problem).June 6, 2015 at 1:09 pm #70348
Here’s how I create my zip files on Windows 8.
I right click on my video or audio file, click “Send To”, and then click “Compressed (zipped) folder”
Is this the standard Windows zip utility?June 6, 2015 at 1:42 pm #70349wzpModerator
Compressed folders “are” zip files. To eliminate confusion, on your end, ensure that Windows Explorer does not hide file extensions.
Some Mac-users found Stuffit Expander helpful to open the zip.
You can try using an open source product like 7-Zip to ensure maximum comparability.
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