eStore – upload file utility inaccessible permission restriction

[apeterka]

I’ve been installing some security type plugins lately that add a bunch of stuff to the htaccess files (one in the root and the other in wp-admin folder), so I’m thinking this might be related. I’m no longer able to click the Upload File button on the digital content details page. Or rather, when I click it, the popup window attempts to load the utility and then I receive the following message:

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Forbidden

You don’t have permission to access /wordpress/wp-admin/media-upload.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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Any ideas on how I can explicitly allow eStore access to the file uploads area? I can still add the file directly to the media library and then copy the link, but I’d rather not have to do that. Thanks for any insights!

[Ivy]

Yes, it would definitely be one of your security plugins blocking eStore to use WordPress’s media uploader. You will need to do the following test and see which plugin it is:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

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