eStore Upgrade – Can't delete older version

[johnsutton]

Site: [www.origamispirit.com]

Wordpress Version 3.5.1

My older version of eStore is working but it’s out of date.

Unfortunately I’m having trouble updating my wpEstore instlation from version 6.2.1 to the latest version 6.9.7.8.

I downloaded version v6.9.7.8 and followed instruction for updating the plugin at: https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

Following Upgrade Instructions 2…

1. I deactivated the plugin.

2. Tried to delete the installed version of the plugin. This generated the following error message:

“Plugin could not be deleted due to an error: Could not fully remove the plugin(s) wp-cart-for-digital-products/wp_cart_for_digital_products.php”

Went into improvise mode and…

3. Using Filezilla deleted the plugin folder

4. From the Dashboard uploaded ‘wp-cart-for-digital-products.zip’ and activated the plugin

RESULT

Very buggy behavior on the site with links going to the wrong addresses. The fix for this was to roll the site back to the version before trying to upgrade wpestore.

Thoughts or suggestions?

Thank you!

John

[wzp]

You most likely have some file permission issue on your server which is why the plugin deletion action failed from the WP Dashboard.

Try this:

1. Deactivate the plugin.

2. Using Filezilla, delete the plugin directory.

3. On your local computer; unzip the eStore zip file. You should now have a wp-cart-for-digital-products directory sitting on your local computer.

4. Using Filezilla, upload the unzipped wp-cart-for-digital-products directory.

5. Activate the plugin.

[johnsutton]

Thank you.

Permissions issue was solved but the problem of buggy site behavior after upgrading to wp_Estore 6.9.2 persists.

These are the steps I’ve taken:

1. Deactivated wp_Estore v.6.2.1 from the dashboard

2. Deleted wp_Estore v.6.2.1 plugin.

3, Purged all WP caches

4, Purged CLOUDFLARE cache.

5, Purged Browser cache.

6. Repaired and optimized database.

7 Uploaded wp_Estore version 6.9.2 zip file from the dashboard

8 Activated wp_Estore

9. Checked functionality on the site.

RESULT

Buggy behavior when checking functionality such as widgets linking to the wrong urls and the header image disappearing.

Was able to restore to a backup.

Here are some vitals:

WP Version: 3.5.1

Theme: Thesis 1.8.2

Host: WP Engine

Thanks!

John

[wzp]

“6. Repaired and optimized database.”

What specifically had to be fixed?

[johnsutton]

I’d tried upgrading on at least three previous occasions from 6.2.1 to 6.9.2 using both installation procedures described in the tips and tricks documentation for upgrading. Neither worked.

On this most recent attempt I included the additional step of repairing and optimizing the DB. That additional step didn’t solve the issue and the result was identical to the problems encountered with previous attempts: misdirected widget links and parts of the layout inoperable.

With wp_estore v. 6.2.1. there are no issues.

[admin]

Just to make sure… did you uploaded the plugin via FTP? If you did, did you do the transfer mode to “Binary”?

The preferred choice is to uploader via WP Admin dashboard’s plugin uploader.

Can you please give me an elaborate example of the following so I can try to visualize the issue?

Buggy behavior when checking functionality such as widgets linking to the wrong urls and the header image disappearing.

[johnsutton]

I deactivated then deleted the plugin version 6.2.1. from the dashboard, uploaded a fresh zip file through the admin panel as usual, then reactivated the plugin.

When checking functionality on the site after the upgrade links which had been working beforehand -I only checked as far as the sidebar widgets, were no longer behaving as expected.

Site address is : [http://www.origamispirit.com]

Thank you for your support.

John

[admin]

Hi John, I think it will be best if I jump on your site and check out the issue to get a better understanding. I sent you an email to get access to the site.

[johnsutton]

Thank you Ruhul, I’ll send the form this morning.

John

[admin]

Found the issue, You have some JavaScript errors on your site which was causing this. The gist of the issue is explained in the following two posts:

General JavaScript Conflict/Errors (How to fix) – https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

JavaScript Conflict Source (Wrong way of Adding JQuery) – https://support.tipsandtricks-hq.com/forums/topic/wrong-way-of-adding-jquery-library-to-wordpress-source-of-javascript-conflicts

[Author]

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