WP eStore – Unable to install the plugin

[sroemmel]

I’m trying to add the plug in to my site. I’ve added other plugins with success. I’m using a mac. I downloaded the file. I go to the add new plug in page & select “choose file.” When I browse the files I find the “wp cart for digital products file.” When I try to upload the entire file I get a window that says “safari can’t open the page.’

I’ve looked in that file to see if there’s an obvious file to upload, but not finding it.

Help please.

I watched the tutorial, but it showed me what I already know how to do.

[Jerry Chapman]

I have installed the plugin using windows. I upload my digital downloads to FTP but cannot get that part to work. I do receive a letter from bluehost saying a register but it don’t finish the payment or redirect to download. All the other functions are working correct.What have I done wrong? Can you help me.

[sroemmel]

I figured my issue out. I compressed the file to a zip file & was able to install. No need for help.

[wpCommerce]

The installation video tutorial is a good place to start:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-quick-setup-and-usage-video-tutorial-593

@Jerry, Have you enabled debug in the eStore settings?

Once the debug option is enabled please do a test transaction and share the URL of your site so we can check the debug. That way we will be able to see more details and give you a hand.

Please see this post which explains how you can enable debug:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

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