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eStore – Thumbnail Images Not Adding

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – Thumbnail Images Not Adding

Tagged: estore, thumbnail, upload

  • This topic has 5 replies, 4 voices, and was last updated 8 years, 4 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 1, 2016 at 9:01 am #13740
    iainmoran
    Member

    When adding a new product and trying to upload Thumbnail Image URL,although I’m able to select and upload an image (I select Full Size, then click “Insert in to Post”), it simply doesn’t work. No image link appears in the Thumbnail Image URL box at all. So obviously when the product is viewed it shows the No Image thumbnail. Note: I’m able to upload images on my other posts and pages, but just not this one.

    [http://www.johncareymagic.co.uk/tricks/]

    Many thanks,

    Iain.

    October 2, 2016 at 2:11 am #74284
    admin
    Keymaster

    Something is conflicting somewhere. Does it only happen for the thumbnail URL? Does the same thing happen with the download file URL field also?

    Are you making sure to select the “File URL” option before hitting the insert button? Sometimes, the image upload box doesn’t have the file URL selected by default so make sure to look at the URL before hitting the insert button.

    If you upload the image via the standard wp media library then copy the URL and save it, does that work fine?

    November 3, 2016 at 2:18 pm #74285
    magicdoll
    Member

    This sounds like what is happening to me… and, no… using the URL from the media library does not work :(. I’m using the latest versions of both WP and WP eStore.

    November 3, 2016 at 11:56 pm #74286
    admin
    Keymaster

    So if you copy the Image File URL (the full URL not the attachment page URL) from media library, enter it in the “Thumbnail Image URL” field and save the product. That URL value doesn’t say there when you edit that same product again?

    January 2, 2017 at 1:10 pm #74287
    jang
    Member

    i have same problem

    January 3, 2017 at 2:29 am #74288
    admin
    Keymaster

    Can you answer the question that I asked in my previous post?

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Viewing 6 posts - 1 through 6 (of 6 total)
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