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eStore – Terms of use on products not working correctly

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – Terms of use on products not working correctly

Tagged: estore, t&c, Terms & Conditions

  • This topic has 5 replies, 3 voices, and was last updated 12 years, 11 months ago by wzp.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 24, 2012 at 11:37 am #6388
    dncpn
    Member

    Hi,

    The site I’m working on now has problems concerning the checkbox in terms of use. The problem is that when you check the terms of use in itemA and click the “Buy” button in itemB the checkout will still continue even though the terms of use that is checked is on the different item. This is the site I’m currently working on: ***REDACTED***. Any help from the support team will be highly appreciated. :)

    May 24, 2012 at 1:03 pm #45405
    Peter
    Member

    Hi,

    Can you please do the following tests to see if your theme or another plugin is conflicting with eStore:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    Note:

    when viewing your page with Chrome’s firebug I noticed that you have a couple of

    javascript errors but I’m not sure if they are contributing to this issue:

    Uncaught TypeError: Property ‘$’ of object [object Window] is not a function (slideshow.js:1)

    May 24, 2012 at 1:06 pm #45406
    wzp
    Moderator

    Originally, the T&C checkbox only applied to the shopping cart. The original design logic presumed there would only be one T&C checkbox on the checkout page.

    Later, the T&C functionality was extended to Buy Now buttons. Due to a combination of the way T&C checkbox processing was originally designed, and the reality that pages can contain multiple Buy Now buttons; the T&C behaviour you are seeing on your site can be expected. For instance, if none of the T&C checkboxes are selected, and you click any of the Buy Now buttons, the T&C error message appears on all the products; not just the one clicked on.

    One way to compensate for this anomaly is to add the following “weasel words” to your T&C page: “These Terms & Conditions (T&C) inclusively apply to all products, so indicated, by the presence of a T&C agreement checkbox on all sales pages of this website. Agreement with T&C for any one product signifies agreement with T&C for all products, requiring such T&C agreement, which appear on the same sales page.”

    May 30, 2012 at 7:34 am #45407
    dncpn
    Member

    Thanks and Great Support. :)

    July 13, 2012 at 8:03 am #45408
    dncpn
    Member

    Hi,

    I would like to request to delete this thread.

    Many thanks. :)

    July 13, 2012 at 1:15 pm #45409
    wzp
    Moderator

    As a compromise, I’ve redacted your site name from the thread. Because that was a “very good question” you asked, we’d like to keep the resolution available for other users.

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