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estore – Stripe payment gateway hangs on return

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › estore – Stripe payment gateway hangs on return

Tagged: stripe gateway

  • This topic has 1 reply, 2 voices, and was last updated 12 years, 1 month ago by wpCommerce.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • March 24, 2013 at 1:25 am #8803
    burlingtonave
    Member

    I’m using WP 3.5.1, estore v6.9.7.2, and payment gateway bundle 1.7.3. I’m using the multiple gateway option with Paypal standard, and it works flawlessly. I’ve configured the Stripe gateway and it also works fine up to the Thank You page. After submitting good card details, the customer is stuck with the rotating disk at

    [https://mysite.com/wp-content/plugins/wp-payment-gateway/process-checkout.php?wp_pg_gateway=stripe&is_eStore_co=1&customer_details_collected=1]

    even though Stripe records a successful transaction and the user’s receipt is properly sent to his email. The Collect Details and Transaction Error pages are under SSL. Any ideas what I’m doing wrong?

    Also, since I’m only selling digital service, is there a way to remove the shipping info from the Collect Details page? Thanks.

    March 24, 2013 at 10:43 pm #54623
    wpCommerce
    Moderator

    Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access.

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