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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – Stats Sale is Net amount, refund is Gross amount (w/ shipping tax)
Tagged: PayPal IPN, refund, sales stats
In the stats page, when it item is sold, it accumulates the NET amount, no shipping or tax. When an item is refunded it provides the Gross amount that includes shipping and tax as a negative amount.
So if I had a $1.00 item with $2.00 shipping (and tax via PayPal’s tax calc) the stats only pick up on the $1.00 for the sale.
If I need to refund by PayPal, it uses the $1.00 + $2.00 + tax Total amount and thus the stats are skewed. by minus($2.00 + tax)
Hi, we have fixed this issue in the plugin. I have sent the update copy of eStore to your registered email address. Let me know if you don’t receive it.