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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – Site cannot be reached after redirecting to thank you page from paypal
Every time Paypal redirects to thank you page after payment i receive error “DNS address could not be found”
I can actually navigate the thank you page ok which is [http://www.hoganebooks.com.au/thankyou]
but when paypal redirects to the page the link shows up like this:
[http://www.hoganebooks.com.au/thankyou?amt=0.01&cc=AUD&cm=ip%253D1.42.109.138&st=Completed&tx=2PV092111V852984P]
Debug file looks like this:
[deleted log data after checking it]
Any ideas
Every time Paypal redirects to thank you page after payment i receive error “DNS address could not be found”
Is the error displayed when PayPal sends your browser to the Thank You page; or when you click on a link, on the Thank You page? Can you provide a screenshot of the error?
The following page should load without any issue.
[http://www.hoganebooks.com.au/thankyou?amt=0.01&cc=AUD&cm=ip%253D1.42.109.138&st=Completed&tx=2PV092111V852984P]
This is something you need to show to your hosting provider and ask them why that URL is not loading. There is like a firewall or something somewhere that is rejecting those query parameters from paypal (when it shouldn’t).
I managed to resolve the issue by correcting the link. Silly me I realised i had .com.au on the end of the return link insted of just .com