Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › estore sends 100 confirmation e-mails but doesn’t register the sale
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- This topic has 4 replies, 3 voices, and was last updated 4 years, 1 month ago by admin.
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October 13, 2020 at 12:21 pm #81706nandoonlineParticipant
I have my estore setup with Paypal and a manual checkout. This worked perfectly up ’till yesterday.
The following thing is happening; after the seller fills out the form and clicks on checkout, nothing happens until the browser is giving the following message: Service Temporarily Unavailable – The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.In the meanwhile I receive not one confirmation email about a sell, but 100 emails. But the sell is not registering at all.
I have updated my wordpress (version 5.5.1) and just installed the newest estore plugin, which I requested and received. But I keep the same problem. THe PHP version on which the site is running is the lastest version. Everything is up-to-date.
I am at a loss, at this moment, not understanding what happens, or what the problem is.Can anyone help me?
- This topic was modified 4 years, 1 month ago by nandoonline. Reason: typo
October 13, 2020 at 4:06 pm #81708wzpModeratorIs the problem repeatable? That sounds like the text to an Error 503, which comes from your hosting provider.
October 13, 2020 at 5:34 pm #81710adminKeymasterThis is going to be an issue related to a server conflict somewhere. Something is getting stuck. Do you have anything in the server’s error_log file that can offer some clues?
October 14, 2020 at 3:40 pm #81716nandoonlineParticipantI am getting a notice about a session that is openend, and never closed again. Probably a plugin that is not working the way it supposed to. Strange, since I didn’t install any plugin since I used eStore.
I am going to disable all plugins and see if the problem is gone.I have the following Plugins – a lot to check, I am afraid…
AddSense Integration WP QUADS PRO
Akismet Anti-Spam
Codefragmenten
Contact Form 7
Check E-mail
CSS Hero
eStore Order Management Addon
Extra shortcodes for WP eStore
Jetpack by WordPress.com
Lightbox Plus Colorbox
MailChimp Forms by MailMuch
Postman SMTP
Really Simple Captcha
Simple 301 Redirects
Site Kit by Google
Twenty20 Image Before-After
UpdraftPlus – Backup/Resore
Werk aan de Muur
WordPress HTTPS
WP Estore
wpDiscuz
Yoast SEOOctober 14, 2020 at 5:36 pm #81719adminKeymasterThe following plugins I use myself and I know it normally doesn’t cause any conflict. So you can keep them active when doing the test:
Akismet Anti-Spam
Contact Form 7
Yoast SEO -
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