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eStore says 'the fund did not clear' although PayPal transaction completed

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore says 'the fund did not clear' although PayPal transaction completed

Tagged: emails not sent, ESTORE_PENDING_PAYMENT_EMAIL_BODY, fund did not clear

  • This topic has 1 reply, 2 voices, and was last updated 10 years, 8 months ago by admin.
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  • July 15, 2012 at 8:02 pm #6884
    b_machuel
    Member

    PayPal Sandbox reports transaction as fully processed on both ends (buyer and seller). The money arrives on the seller’s account.

    The client is properly redirected to thank-you page after payment.

    BUT

    – eStore_post_payment_debug.log says the fund did not clear

    – download link does not show on thank-you page (ESTORE_PENDING_PAYMENT_EMAIL_BODY instead)

    – confirmation / notification emails are not sent out by eStore.

    See [http://www.label-inconnu.com/e-shop/recordings/lucis-memoria]

    (debug log files temporarily set to 777)

    Many thanks in advance for your kind assistance. I spent all day trying to sort that out…

    Best regards,

    Benoît

    July 15, 2012 at 11:21 pm #47340
    admin
    Keymaster

    PayPal Sandbox can be flaky at times. Correct setup combination is required to make things work on sandbox (that can waste a lot of time). Do a live transaction with $1.00 for your peace of mind. Please watch this video (towards the end it shows you how to do a quick test in live mode):

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-quick-setup-and-usage-video-tutorial-593

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