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eStore – Resending Confirmation Email to People who purchased

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › eStore – Resending Confirmation Email to People who purchased

  • This topic has 4 replies, 2 voices, and was last updated 9 years, 7 months ago by nickicee.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 22, 2015 at 8:24 pm #13199
    nickicee
    Member

    Hi, we use the eStore plugin to sell workshops. When people sign up, they get a confirmation email, which is wonderful! We manually re-send out the confirmation email a day before the workshop as a reminder to the participants and I was wondering if there is a way to automate that instead of doing it manually?

    Nicole

    October 22, 2015 at 11:02 pm #71696
    admin
    Keymaster

    We have the following addon that allows your customers to re-download the items they purchased:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-addon-self-re-download-digital-products-2907

    Maybe I am not understanding what you are doing. Can you please explain your business case so I understand your setup better?

    October 22, 2015 at 11:12 pm #71697
    nickicee
    Member

    Yes. Thank you in advance. We offer in-person creative writing workshops (no downloads). Someone signs up for the workshop through eStore. They get a confirmation immediately after purchasing the workshop. The day before the workshop is to take place, we’d like to resend the confirmation to everyone who signed up for the workshop.

    October 23, 2015 at 2:57 am #71698
    admin
    Keymaster

    I understand what you are doing now. I think a good way to handle this is to use an autoresponder solution (we have integration with a few).

    Your setup will be the following:

    1) Your eStore product will have a specific list so all the users buying the item will get added to this list

    2) Then later, you can send a broadcast to this list (for the product in question).

    October 23, 2015 at 3:16 am #71699
    nickicee
    Member

    Yes. That’s wonderful. Thank you so much!!!

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