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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › eStore – Resending Confirmation Email to People who purchased
Hi, we use the eStore plugin to sell workshops. When people sign up, they get a confirmation email, which is wonderful! We manually re-send out the confirmation email a day before the workshop as a reminder to the participants and I was wondering if there is a way to automate that instead of doing it manually?
Nicole
We have the following addon that allows your customers to re-download the items they purchased:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-addon-self-re-download-digital-products-2907
Maybe I am not understanding what you are doing. Can you please explain your business case so I understand your setup better?
Yes. Thank you in advance. We offer in-person creative writing workshops (no downloads). Someone signs up for the workshop through eStore. They get a confirmation immediately after purchasing the workshop. The day before the workshop is to take place, we’d like to resend the confirmation to everyone who signed up for the workshop.
I understand what you are doing now. I think a good way to handle this is to use an autoresponder solution (we have integration with a few).
Your setup will be the following:
1) Your eStore product will have a specific list so all the users buying the item will get added to this list
2) Then later, you can send a broadcast to this list (for the product in question).
Yes. That’s wonderful. Thank you so much!!!