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estore – receiving error in download after migration to new shared server

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › estore – receiving error in download after migration to new shared server

Tagged: amazon s3, estore, secure download error

  • This topic has 3 replies, 2 voices, and was last updated 12 years, 7 months ago by wzp.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 17, 2012 at 11:26 am #7669
    Decomac
    Member

    Hi,

    I migrated the original store from a subdomain to a new shared server.

    I am receiving the following error.

    The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request. Please contact the site administrator.

    Please tell the site administrator the problem was due to the following reason:

    The digital product associated with the download link (see browser address bar) contains a malformed Amazon S3 URI. The administrator should specifically ensure that bucket names are in compliance with Amazon’s bucket naming restrictions.i The most common mistake would be if the administrator used any upper case letters or space characters in the bucket name.

    My bucket names worked with the previous website:

    Example as follows: as3tp://mybucket.s3.amazonaws.com/myfolder/myfile.zip

    Regards,

    Decomac

    October 17, 2012 at 12:09 pm #50435
    wzp
    Moderator

    Since the AS3TP URI will not work, without knowledge of your AWS Secret Key, please post the exact AS3TP entry that is causing the problem.

    October 17, 2012 at 1:45 pm #50436
    Decomac
    Member

    Hi,

    Thanks for your reply. The issue is resolved . I hadn’t added in the AWS keys into the new website.

    Thanks for pointing this out to me.

    October 17, 2012 at 10:38 pm #50437
    wzp
    Moderator

    8)

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