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eStore – Receipt Creator not going to proper URL

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › eStore – Receipt Creator not going to proper URL

  • This topic has 6 replies, 4 voices, and was last updated 11 years, 7 months ago by markpr.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 31, 2013 at 5:47 am #9912
    markpr
    Member

    I have the receipt creator installed and the link shows up fine in the customer email.

    However, the URL that it points to is incorrect (because of the way I created my website).

    My main domain is p-rposters.com. However, I created my site in a subdirectory: E3P7QZ4NZjP – but have it pointing to my root directory.

    So, now when I click the link in the email generated for the .pdf receipt this is the URL that it points to:

    [http://p-rposters.com/E3P7QZ4NZjP/?issued_receipt_display=2&email=motivationposters%40gmail.com]

    and nothing loads at that page.

    Any ideas where I can make the necessary adjustment?

    Thanks

    November 1, 2013 at 12:00 am #58581
    wpCommerce
    Moderator

    Hi, please go to Settings->General from your WP Dashboard and tell me what you see in the WordPress Address (URL) and Site Address (URL) fields.

    November 1, 2013 at 3:11 am #58582
    markpr
    Member

    WordPress Address (URL) [http://p-rposters.com/E3P7QZ4NZjP]

    Site Address (URL) [http://p-rposters.com]

    I usually develop a wordpress site in a subdirectory below the root so that I can make sure everything works correctly before it goes live. But, when I pointed the address to my root – with this plugin, somethings don’t work exactly right. Like the search function which I needed to add the [http://p-rposters.com] to the shortcode. But that doesn’t work for the receipt creator.

    Thank you for your assistance.

    November 2, 2013 at 12:08 am #58583
    admin
    Keymaster

    The plugin takes various URL values from the WordPress environment. Something is off with your WordPress install so the values the plugin is getting from the install is not working. I have made a small adjustment to the receipt creator addon. Please re-download the receipt creator addon now and try a new test purchase.

    November 2, 2013 at 3:13 am #58584
    markpr
    Member

    There is progress. Now the subdirectory isn’t listed in the URL, but I do get the following error message:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 1966080 bytes) in /home/prpost5/public_html/E3P7QZ4NZjP/wp-content/plugins/eStore-receipt-creator/tcpdf/tcpdf.php on line 19992

    The URL in the browser is now:

    [http://p-rposters.com/?issued_receipt_display=5&email=motivationposters%40gmail.com]

    I sincerely appreciate the level of your customer service. I will make sure to give my testimonial and recommendation to the forums I belong to.

    November 2, 2013 at 3:24 am #58585
    Peter
    Member

    Hi,

    This means that your server is running out of memory.

    Please talk to your host provider and ask them to increase the “memory_limit” value on your server.

    November 2, 2013 at 6:34 am #58586
    markpr
    Member

    Thanks so much for all of your assistance.

    Increasing the memory size did the trick.

    You folks are fantastic and your plugins fabulous!

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