Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – Purchase Email confirmation not including receipt link?
Tagged: digital download, PayPal, purchase email, receipt link
- This topic has 6 replies, 4 voices, and was last updated 11 years, 7 months ago by darkmatter.
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April 6, 2013 at 1:45 am #8886darkmatterMember
When a Buy It Now purchase is made, the customer gets redirected to a thank you page ok where all purchase info is displayed and that works fine. I have the receipt plugin enabled and configured. Yet the customer does not receive a link for the receipt or the receipt itself via email. Is there a special email tag that needs to be added to the notification email for the receipt link?
[http://www.saugusfootball.com/member-site/donations]
Here’s the debug on the transaction:
[04/05/2013 6:33 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
[04/05/2013 6:33 PM] – SUCCESS :IPN successfully verified.
[04/05/2013 6:33 PM] – SUCCESS :Creating product Information to send.
[04/05/2013 6:33 PM] – SUCCESS :Transaction Type (Buy Now/Subscribe): web_accept
[04/05/2013 6:33 PM] – SUCCESS :Item Number: 25
[04/05/2013 6:33 PM] – SUCCESS :Item Name: Donation (John Doe) (0.01)
[04/05/2013 6:33 PM] – SUCCESS :Item Quantity: 1
[04/05/2013 6:33 PM] – SUCCESS :Item Price: 0.01
[04/05/2013 6:33 PM] – SUCCESS :Item Shipping:
[04/05/2013 6:33 PM] – SUCCESS :Item Currency: USD
[04/05/2013 6:33 PM] – SUCCESS :Value of the reference text field for this product:
[04/05/2013 6:33 PM] – SUCCESS :Download Link :
Donation (John Doe) (0.01) – This product does not have any downloadable content
[04/05/2013 6:33 PM] – SUCCESS :Incremental counter value for PayPal checkout: 9
[04/05/2013 6:33 PM] – SUCCESS :Applying filter – eStore_notification_email_body_filter
[04/05/2013 6:33 PM] – SUCCESS :Product Email successfully sent to vince@utopiastudios.net.
[04/05/2013 6:33 PM] – SUCCESS :Notify Email successfully sent to spiritwear@saugusfootball.com.
[04/05/2013 6:33 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.
[04/05/2013 6:33 PM] – SUCCESS :Current available copies value: Sales count value: 8
[04/05/2013 6:33 PM] – SUCCESS :New available copies value: New sales count value: 9
[04/05/2013 6:33 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.
[04/05/2013 6:33 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.
[04/05/2013 6:33 PM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.
[04/05/2013 6:33 PM] – SUCCESS :Paypal class finished.
Thank you.
April 6, 2013 at 10:56 pm #54901wpCommerceModeratorHi, have you checked the addon usage (under Using the eStore Receipt Creator Addon section)?
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-receipt-creator-addon-1757
April 6, 2013 at 11:33 pm #54902darkmatterMemberYes and I’ve followed all instructions. This: “The receipt URL will be sent to the customer in the post purchase confirmation email whereby the customer may download the PDF receipt or view it in their browser.” is not happening. There is no link in the purchase confirmation email, but the receipt is created.
April 7, 2013 at 2:20 am #54903Rays Bone FormulaMemberAfter customer pays through PayPal digital PDF download is not sending to their email address?
April 7, 2013 at 2:21 am #54904darkmatterMemberCorrect, no link to the receipt in the email sent to buyer.
April 7, 2013 at 2:43 am #54905adminKeymasterDo you have the following email tag in the “Email Body” field settings?
{receipt_data}
April 8, 2013 at 4:41 am #54906darkmatterMemberThank you, that’s what I was missing. For some reason the PDF with the instructions was cut off on my download and that page was blank! Thanks for your help.
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