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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – product link always coming up as expired
Tagged: Download Link Expired
When a new link is generated, the issue always comes up randomly:
The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request.
The problem was due to the following reason:
The download link (see browser address bar) has been used too many times. If you think this reason is in error, please contact the site administrator.
Here’s is the link to the debug log:
[https://psychprep.com/wp-content/plugins/wp-cart-for-digital-products/download_manager_debug.log]
I disabled Google generated links and now it’s saying the link doesn’t exist.
We are aware of a problem using the Google link shortener:
https://support.tipsandtricks-hq.com/forums/topic/link-shortener-feature-request/page/3
If you switch back to regular (non shortened) encrypted links, all new links should be ok.