Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore product download – Amazon S3 downloads using hosting bandwidth
Tagged: amazon s3, bandwidth, Download, estore, image downloads
- This topic has 6 replies, 2 voices, and was last updated 13 years, 3 months ago by
wzp.
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September 4, 2012 at 8:36 pm #7315
jss224
MemberWe’ve got an Amazon S3 download set up on our eStore for a couple of products. The download is a 2 GB video file. It seems that, despite the fact that we’ve got all of our S3 credentials in line, we’re still seeing the bandwidth going through our website hosting supplier (GoDaddy), to the tune of 240 GB yesterday alone. My impression is that these data transfers should be registering with Amazon’s servers only, right?
Also, we’ve run into some big-time site slowdowns in the last few hours. A call to GoDaddy told me that what they were seeing as a “Digital Downloader” plugin was at the root of the slowdown, which should not be in play because of the Amazon S3 activation. Any help getting this straightened out would be great.
Website is here: http://buy.jeremypowerscrosscamp.com
September 4, 2012 at 8:37 pm #48964jss224
MemberMore info: We’re on WordPress 3.4.1, eStore 6.8.5, and the slowdown is happening everywhere, frontend and backend.
September 4, 2012 at 8:43 pm #48965wzp
ModeratorYou need to follow the S3 integration instructions here.
When properly configured, S3 downloads should be consuming ZERO bandwidth from your host.
September 4, 2012 at 8:48 pm #48966jss224
MemberI’m fairly sure I followed those instructions to the letter but am still seeing host bandwidth. Not sure what the issue is but I’ll keep trying. Any ideas on the site slowdown?
September 4, 2012 at 10:26 pm #48967wzp
ModeratorCheck the product URL fields. You MUST use AS3TP and ***NOT*** HTTP for the URI scheme, as described in the integration instructions.
It will be clear to you if you watch the video tutorial.
September 5, 2012 at 12:41 am #48968jss224
MemberIt’s definitely set up as AS3TP. I ran into that issue before, where it spits out raw XML, but before anything went live so that’s not the problem.
September 5, 2012 at 3:38 am #48969wzp
ModeratorPlease enable the debugging and try a test. Then look in the download_manager_debug.log file. What does it say?
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