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Our product description is being cut off when we view it in firefox and iphone’s default browser. We are using [wp_eStore_buy_now_fancy id=3] but they all do the same thing. Is there a way we can edit the parameters in estore so it shows up in these browsers? Safari and Chrome seem to be fine. Yes we tested on default theme and it shows up like it should. We are aware it’s a theme issue but wondering if there is a way to tweak the css in estore to compensate?
Can you please provide a link to the page in question so we can check it out? It is most likely a CSS conflict with your theme so if you provide a link we will have a better idea.
here’s the link I tried altering the css but still can’t find the happy medium.
[http://philspectorincident.com/download-the-movie/]
Hi, What version of eStore plugin are you using? I can see all the product description text using my Firefox browser.
If the product description is getting chopped then it is likely that there is a bit of bad CSS code in your theme. Can you please do the following test to see if your theme has anything to do with it?
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
As mentioned above. “Yes we tested on default theme and it shows up like it should in firefox and iphone. We are aware it’s a theme issue but wondering if there is a way to tweak the css in estore to compensate?” It’s having issues with Firefox on some computers and versions. Any ideas on how to resolve?
When an issue is outside our plugin it is really hard for us to troubleshoot the issue. However, if we can we can replicate the issue on our site or see the issue on your site via our browser, we can give you some pointers. In your case we can’t do that either because when I check your site via my FireFox browser (I am using latest version) I see everything working fine. If you could tell me which version of Firefox is causing the issue I will try to find a way to check your site using that version.
What version of eStore are you using?
wpestore Version v6.9.6.8 . Firefox 18.0.1. We noticed it’s only showing on earlier versions of firefox. The primary problem is on the iphone and older versions of firefox. I realize this is a template issue but just wondering if there were any possible ways to edit the css in wpestore?
Found a solution.
/* === Fancy product display css === */
.eStore-product {
height:35%;
overflow:hidden;
margin-bottom:5px;
border:1px solid #ccc;
padding:5px;
}
Was set to height:35% for some reason. Changed to 110% now we can see buy button on iphone. Originally I asked for a css solution in wpestore. This was found wp_eStore_style.css.
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