eStore – Price doubles on refresh

[AJRyan6of7]

I am having a problem when someone adds a product to the shopping cart, then navigates away, or refreshes the page, while the number of items in the cart still says 1, the price has now doubled. On the “Checkout” page, I have tried updating the cart, and the price is still wrong, I have also tried deleting the item from the cart, but once I go back and add it again, the wrong (double the price) price is charged. So, for example:

Customer adds 1 $50.00 item “A” to the cart.

Customer decides to navigate away from the page for whatever reason.

Customer comes back to the page, and item “A” now shows as costing $100.

Customer goes to the cart, deletes the item, then goes back to the store. Item “A” shows as $50. As soon as the customer adds item “A” back into the cart again, price goes back up to $100.

I had read in another thread that I could turn on AJAX “Add to Cart” buttons to solve this problem, but that is not working for me. The problem still persists and once I check that option, I lose the ability to automatically take people to “Checkout” page when they add an item to the cart.

Does anyone have any suggestions for me?

Thanks in advance,

Amy

[admin]

Hi Amy, Please share a link to the page where we can go and view this behavior. That way I will be able to inspect the page and figure out what maybe conflicting on this site.

[AJRyan6of7]

Here is the page I am having the problem with: [http://dickensfest.com/order-event-tickets/]

Thanks,

Amy

[admin]

I don’t see the issue you explained. I have added an item to the cart. Went to the home page and then went back to the checkout page and the item is there as expected.

I think you are seeing a caching issue. Are you using any caching plugin? Is your hosting provider using caching on their end?

[AJRyan6of7]

No caching that I know of. When I went in again and looked at how I set up all of these products, the ones that I seem to be having a problem with are the ones that have variables. The items with no variables seem to work fine. Could that be part of the problem?

[wzp]

Please post instructions and links, including which specific product, that does this.

[AJRyan6of7]

URL is: [http://dickensfest.com/order-event-tickets/]

It is the last three products that I am having this problem with. All the ones labeled “Gerald Dickens.”

Please let me know if you need any more info.

[admin]

Those variation products are working correctly too.

I think you didn’t realize that the variation price gets ADDED to the base price of the product. This is why it has a “+” symbol next to the variation price.

So if your product price is $70 and then you have variation options of $50, $70 etc. If someone picks the $50 option then the total price will be $70+$50 = $120

If you want the standard option to not charge extra then don’t specify a price for that 1st variation. So if someone picks the 1st one they get charged the base price (nothing extra from the variation).

Please fully read the variation documentation, it has some explanation as to how it works:

https://www.tipsandtricks-hq.com/ecommerce/how-to-use-variation-control-in-wordpress-estore-plugin-345

Let me know if that explains it.

[AJRyan6of7]

Yes, that makes perfect sense.

Probably better for me not to make these as variations.

Thank You!

[Author]

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