Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

eStore Post Payment Actions -not receiving mail after purchase

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › eStore Post Payment Actions -not receiving mail after purchase

Tagged: post payment actions

  • This topic has 5 replies, 3 voices, and was last updated 8 years ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 18, 2017 at 7:36 pm #14188
    Mdudley286
    Member

    I just installed Post Payment Actions and tested it. I purchased the product id and did not receive the Post Payment Actions email.

    April 18, 2017 at 8:00 pm #75501
    wzp
    Moderator

    If you enable the debug logs, what Post Payment Actions activity appears in the logs?

    April 18, 2017 at 8:26 pm #75502
    Mdudley286
    Member

    I dont see anything in the post payment debug log:

    [deleted debug after checking it]

    April 19, 2017 at 1:45 am #75503
    admin
    Keymaster

    That addon didn’t used to output any debug line. I have just updated that addon so it outputs a debug line immediately after it executes the email sending code.

    Please download a new copy of that addon now and then do another test then share the log file content.

    April 21, 2017 at 10:49 pm #75504
    Mdudley286
    Member

    still no email, and I dont see anything in the debug list

    ….

    ….

    [04/21/2017 5:39 PM] – SUCCESS :Incremental counter value: 13387

    [04/21/2017 5:39 PM] – SUCCESS :Value of current cart item:

    April 22, 2017 at 1:13 am #75505
    admin
    Keymaster

    There should be more debug data after the “Value of current cart item” text. Something is killing the process abruptly so it is not even getting to the action hook that deals with the post payment actions addon.

    I will take a look inside your site (I have sent an email for this).

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ