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eStore + PDF Stamper – unable to download from custom folder

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore + PDF Stamper – unable to download from custom folder

  • This topic has 1 reply, 2 voices, and was last updated 8 years, 9 months ago by admin.
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  • December 15, 2016 at 9:17 am #13879
    etical
    Member

    I have to sell an ebook, so I made a landing page and use the shortcode [wp_eStore_buy_now_button id=1]; well, if I enter the ebook through the media library of wordpress, after I make payment through paypal and I get the email with the encrypted link, the download works, but if I post the ebook in a different folder, as described in this guide:

    Adding Extra Protection to Your Source PDF Files

    by clicking on the link that I get self-generated email, the file does not download but I get this error:

    The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request.

    The problem was due to the following reason:

    The download link (see browser address bar) has expired (it’s too old). If you think this reason is in error, please contact the site administrator.

    I’m wrong or is there a problem?

    Thanks and good job!

    BR

    December 16, 2016 at 12:08 am #74789
    admin
    Keymaster

    Did you update the product configuration (so it is pointing to the updated URL) after you moved the file?

    Please go through the following two posts to test and make sure all the setup is correct so the download works. Once the download system is works, it will work fine with the buy now button also.

    Encrypted Download Link Issue Checklist – https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

    Testing eStore’s Encrypted Download Link – https://support.tipsandtricks-hq.com/forums/topic/how-to-test-wp-estore-plugin-encrypted-download-system-on-your-site

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