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eStore – PayPal keeps reloading after clicking purchase

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – PayPal keeps reloading after clicking purchase

Tagged: paypal page reloads

  • This topic has 5 replies, 2 voices, and was last updated 11 years, 7 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 24, 2013 at 6:58 am #9732
    fegido
    Member

    Hi fellows

    When i click on the cart on my website it directs me to paypal and everithing seems ok, but after I fill in the information for my personal PayPal account and click purchase, the page keeps reloading.

    I am selling myself a $0.99 digital object (a picture for testing purposes) that I stored on the image forlder of my website.

    Any idea how to solve this?

    Thanks

    September 24, 2013 at 7:53 am #57909
    admin
    Keymaster

    Can you please post a link to your product page so I can check and make sure all the info is getting passed to PayPal correctly?

    September 26, 2013 at 7:24 pm #57910
    fegido
    Member

    Hi, This is the link to the products page [redacted]

    Click on video #2 for testing, the rest is not implemented

    Thanks

    September 27, 2013 at 12:29 am #57911
    admin
    Keymaster

    Everything is working fine on WP eStore’s side. Your site is selling adult content which PayPal is most likely blocking. I am pretty sure you are violating PayPal’s terms. Please contact PayPal to clarify with them.

    September 27, 2013 at 5:44 am #57912
    fegido
    Member

    Thanks for the reply

    I told PayPal when I signed up that I was selling adult videos and it seemed ok with them.

    Also the page keeps reloading when I try to pay with my paypal account, but when I pay with credit cards in PayPal, it blocks 1.00€ from my banck account.

    I am taking the button down.

    Just one question: how can I be sure that wp eStore is fine?

    September 27, 2013 at 10:48 pm #57913
    admin
    Keymaster

    I checked it to make sure that eStore is submitting all the info to PayPal correctly. Basically, if you can see the PayPal’s checkout page correctly then eStore has submitted everything. What happens on the PayPal checkout page after that is entirely controlled by PayPal.

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Viewing 6 posts - 1 through 6 (of 6 total)
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