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eStore – PayPal charges tax even though my products don't

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – PayPal charges tax even though my products don't

Tagged: sales tax

  • This topic has 1 reply, 2 voices, and was last updated 10 years, 5 months ago by wzp.
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  • January 31, 2015 at 5:59 pm #12147
    positively
    Member

    I’ve searched the forum and haven’t found out why this is happening… I have both digital files and physical products to sell. I’ve only set up and sold the digital products so far. In California, I believe that digital products aren’t taxed, and I’ve set up my products accordingly. However, PayPal seems determined to collect tax. I don’t know what to do to keep this from happening. I don’t want to launch and have to refund dozens of customers.

    January 31, 2015 at 7:03 pm #68382
    wzp
    Moderator

    Do you have the tax for the product set to 0? “Blank” does not equal zero.

    Have you configured tax in your PayPal account profile?

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