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estore payment issue with recurring payment and check out amount

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › estore payment issue with recurring payment and check out amount

Tagged: estore, payment issue, paypal issue, Recurring payment

  • This topic has 11 replies, 5 voices, and was last updated 13 years ago by Peter.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • December 8, 2011 at 8:07 pm #4988
    masmoola
    Member

    I created a video (link below) where you can see me explain this issue much better than writing.

    http://blogchise.com/issue-with-payment-video/

    December 8, 2011 at 9:26 pm #39476
    Peter
    Member

    Hi,

    Your problem is easy to fix :)

    The reason you are seeing the unexpected behaviour is because you are trying to represent a subscription product using the wrong shortcode, ie, you are probably using a “buy now” shortcode however the code you should be using is the following:

    [wp_eStore_subscribe:product_id:1:end]

    (where ‘1’ is an example product ID – you will need to enter your relevant ID here)

    Try this and you will find that PayPal will charge you exactly what you expect.

    December 8, 2011 at 11:20 pm #39477
    masmoola
    Member

    I used that code, but now it takes me straight to the paypal buy page.

    How do I get it to go to the check out page so that people can enter in a coupon code for another discount off the price?

    I will be doing discount coupons codes for different JV deals and promotions.

    December 9, 2011 at 1:18 am #39478
    masmoola
    Member

    Can coupon codes be used with the subscriptions?

    It won’t go the the check out page where the customer can enter in the coupon.

    December 9, 2011 at 6:52 am #39479
    Ivy
    Member

    PayPal handles subscription payments differently than normal one so coupons can not be applied to recurring subscriptions. Maybe trying a trial period with the discounted amount would work for you

    April 24, 2012 at 7:39 am #39480
    jonm
    Member

    This is an interesting thread, I’ve come across the same issue, what is the function to call the [wp_eStore_subscribe:product_id:1:end] shortcode? Is there one?

    I just added the <?php echo print_eStore_subscribe_button_form(1); ?> function and all it shows is the button. Is this correct? there is not a fancy cart style box. I guess this is because the subscription API is different from the normal cart one?

    It seems to work, just wanted to clarify that we have to create a promotional image to showcase the product when using the subscription model.

    Thanks in advance.

    April 24, 2012 at 11:32 pm #39481
    admin
    Keymaster

    The [wp_eStore_subscribe:product_id:1:end] shortcode only shows the subscription button which is why it’s corresponding PHP function also shows the subscription button (the function shows exactly what the shortcode would have shown you).

    Yes, there are other functions for the fancy display styles. If you tell me exactly which shortcode you want to use then I will be able to tell you the corresponding PHP function for that.

    April 25, 2012 at 8:21 pm #39482
    jonm
    Member

    Thanks for the quick reply, I worked it out from the documentation (should have read that first). I see there is just one fancy style for the Subscribe button…are there any plans for more designs like fancy 2? It’s pretty plain that’s all. Great support and service as always, a pleasure to deal with, your support always solves the issues.

    April 26, 2012 at 1:41 am #39483
    admin
    Keymaster

    We already have a shortcode that you can use to show a subscription product using any fancy display you like. Please check the extra eStore shortcodes and you will find it:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    May 1, 2012 at 3:37 am #39484
    jonm
    Member

    Hey – thanks for the update. I’ll have to install the latest versions to take advantage of some of the new shortcodes. Great help and support as always, thank you.

    May 1, 2012 at 3:38 am #39485
    jonm
    Member

    Before I forget. If I upgrade the eStore plugin do I have to update the eMember plugin also? (I’m using them on a membership site)..thanks

    May 1, 2012 at 5:48 am #39486
    Peter
    Member

    It wouldn’t hurt to update both so please go ahead and install and activate the latest versions of both plugins.

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