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Recently we’ve got reports on our store that the payment choice automatically defaults to PayPal (not PP Pro). I’ve enabled multiple payment methods, but it still only defaults to Paypal.
What could be causing this?
You have got Standard PayPal option and the PayPal Pro (the standard PayPal is selected by default). Which one are you selecting form the dropdown when checking out?
Well I disabled Standard Paypal and every other payment method except PayPal Pro, so the drop down menu disappeared.
Only thing is it still defaulted to Pay Pal Standard. Is this something I have to change in PHP source code rather than settings?
I basically want PayPal Pro as default.
No, you don’t need to change anything in the code.
I have a feeling that a cookie value is stuck. Please post a link to your site where there is a product.
To only show “PayPal Pro” as the gateway and nothing else do the following:
1) Uncheck the “Use Multiple Payment Gateways” field from eStore’s payment gateway settings menu.
2) Uncheck every other gateway except PayPal pro.
So I did #1, and #2, and it’s still going to PayPal normal.
Try this link and try to purchase the video (add to cart):
Wow. I think I got it working. I had to set the settings to use “multiple gateways”, but only had Paypal Pro checked. This seems to have fixed it.
But I’ll uncheck “multiple gateways” so you can see what happens when it’s not checked.
Looks like you have modified the code around the cart checkout button of eStore. That would definitely cause weird behavior. Please load a fresh *unmodified version* of the plugin first if you want me to troubleshoot.
Okay, I’ve brought the shopping cart back to “stock” code. Still seems to have the same weird behavior though.
Actually, it seems to work in Chrome, but not in IE and FF for me. This could simply be a cookie issue though (for why it works in Chrome but not in the other BIG 2).
It works fine for me in all the browsers (FF, IE and Chrome). Simply clear your browser cookies (a cookie must have gotten stuck in your browser while you have been testing various settings).
I’ve cleared all cache and cookies and I am still getting PayPal Standard when I use FireFox or Internet Explorer.
Just like admin I have tried your link using Chrome and FireFox and am getting directed to PayPal Pro when checking out which is what you would expect.
Therefore I think the problem is with your individual browser whereby you may not have cleared the cookies properly or some other setting.
Why don’t you try it from another computer to put your doubts to rest
Not to beat a dead horse, so thank you for your patience, but both of you are being redirected to this page:
http://alexandervideos.com/?page_id=1423
… after adding a product to the shopping cart, and logging in/registering?
I’ve changed the PHP code now to redirect to the page above instead of “PayPal”, but I just wanted to make sure you two saw the page above, and not something else.
I didn’t log in or register because the log in form doesn’t have specifics for Australian buyers but I did see that the mechanisms of the payment gateway are actually the PayPal Pro and not regular PayPal.
Hi Peter,
Finally got around the problem in FF and IE. This post helped a lot:
https://support.tipsandtricks-hq.com/forums/topic/payment-gateway-bundle-plugin
Apparently fancy redirection was breaking my flow in FF and IE (kept taking me to Paypal regular). After I disabled it, it started working like I expected.
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