Tagged: order management
January 23, 2015 at 8:34 pm #12110
I would like to see first and last name of customers in the Order Display Table (or have the ability to export this info).
My goal is to have a list that includes both names and e-mails at least, although address and phone number will also be helpful to have in table format.
Can you please advise how to achieve this.
NikolaJanuary 24, 2015 at 12:57 am #68223
It does show the name when you click the “Edit” link for an order to view the full details. It will show the address and phone number also (if any).January 24, 2015 at 6:33 am #68224
Yup and that’s great.
But I need to bulk match name to e-mail address in an offline environment and need a print-out of this information for multiple orders. The only way to get this now is to go into every single order and copy-paste the fields into an Excel spreadsheet… which seems like a not very sophisticated way to manage data, no?
I would appreciate it if you can advise on a possible solution for this, maybe some workaround?
That’s in a way the purpose of manual check out I think. I am receiving orders for a physical product, then I need to prepare shipping labels somehow and the information is not easy to manage in bulk in the order management module currently.
Thanks for your quick response and for the great product,
NikolaJanuary 25, 2015 at 2:58 am #68225
So if you can just export those orders in a CSV file (that you can open using Excel), it will work for you?January 25, 2015 at 5:49 pm #68226
Yes, this will be fine. I can work with that file onwards.
If it includes all the fields from the form – perfect!
NikolaJanuary 26, 2015 at 11:59 pm #68227
Hi, We have added an option to export the order management data to a CSV file. Please download a new copy of the order management addon to get this.January 27, 2015 at 7:58 am #68228
This is great. Thanks for your quick responses.
NikolaJanuary 28, 2015 at 10:30 am #68229
I am running into some other issues with the Order Management AddOn.
1. Once I have a confirmation for offline payments (by name as no e-mail addresses are used in this context) I need to change the status to Manual Co Paid. However, I cannot do it in bulk as people not always use their name in the e-mail address. Again, I have to open each order to double check the name and mark the order as paid.
So, it will be really helpful to have the name fields in the Order Display Table as well. Can we do something about this?
2. When I change the status to Manual Co Paid using the bulk change feature, the transactions for these customers in the Manage Customers section still show as Unpaid. Shouldn’t they show as Paid?
I hope you can address those issues as well. The first one is obviously the priority.
NikolaJanuary 29, 2015 at 3:31 am #68230
I have added the first name and last name in the orders display page. Download a new copy of the order management addon to see it.January 29, 2015 at 10:24 pm #68231
Thank you, amazing support!
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