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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › estore – one download/usage for pdf of digital product (print ticket for event)
Tagged: Tickets
Hi there,
I have just set up my estore plugin, my first digital product is a printable ticket to an event. How do I prevent a customer from forwarding their email after purchase to a friend. The paid customer should be the only person able to download and print the ticket, ONCE. Thanks for your help!
Troubleshooting: I have forwarded the download link to another email account and I was able to print the ticket again.
Erin
You could set the download expiry and duration to something like 4 hours, or 1 download, whichever comes first. But be prepared for a percentage of people not being able to download on the first try.
And like TicketMaster, you should also have some kind of first-use check going on at the event.
Thanks so much for your speedy reply!