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eStore – One 2CO account for two websites, confusion

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – One 2CO account for two websites, confusion

Tagged: 2checkout, 2co

  • This topic has 7 replies, 3 voices, and was last updated 11 years ago by admin.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 14, 2014 at 2:01 pm #10830
    ace
    Spectator

    I use one 2CO account for two websites, website A and website B.

    I had a purchase at website A, received the payement but it didn’t generated download link. Instead Website B sent purchase notification email with a blank space where download link should be, and repeated it 3 times with one hour delay.

    I am confused and can’t find what caused it, can you help?

    Thanks

    May 14, 2014 at 2:36 pm #62976
    wzp
    Moderator

    Unfortunately, 2CheckOut has chosen to only support 1:1, stie:account configurations.

    https://support.tipsandtricks-hq.com/forums/topic/estore-2-different-urls-one-2checkout-account-problem

    May 14, 2014 at 3:03 pm #62977
    ace
    Spectator

    Is it a technical issue or just their terms? I am asking because they are now allowing more than one website with one account.


    Admin, sorry for a duplicate question, I used search but didn’t find anything similar.

    May 14, 2014 at 3:28 pm #62978
    wzp
    Moderator

    Did you contact them, to get the multiple sites approved?

    https://www.2checkout.com/blog/article/using-multiple-website-urls

    May 14, 2014 at 3:53 pm #62979
    ace
    Spectator

    Yes I am.

    May 14, 2014 at 4:44 pm #62980
    wzp
    Moderator

    Did you remember to set:

    WP eStore –> Settings –> General Settings –> General Image and Page URL Settings –> Return URL

    They should both be different on the 2 sites.

    May 14, 2014 at 6:50 pm #62981
    ace
    Spectator

    Thanks for your help, unfortunately this is not the problem. Return url is good, /download/ page with the proper domain.

    Additionally:

    ipn_handle_debug.log – no records about purchase

    eStore_post_payment_debug.log – just one line with generating download link message.

    May 15, 2014 at 1:10 am #62982
    admin
    Keymaster

    Doesn’t look like you have setup the 2chekcout IPN (they refer to it as INS).

    Have you done the following on both sites and is the plugin getting the INS?

    http://www.tipsandtricks-hq.com/ecommerce/2checkout-payment-gateway-setup-1075

    I don’t know if 2checkout also allows you to send the INS to TWO sites from ONE account. In the past their model was to have ONE site for ONE account. So have asked them about INS/IPS situation for your setup?

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