Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

eStore – not tracking sales

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – not tracking sales

Tagged: Affiliate Manager, estrore integration, WP eStore

  • This topic has 1 reply, 2 voices, and was last updated 6 years, 6 months ago by admin.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 10, 2018 at 9:36 pm #15190
    er1cstrange
    Member

    So I’m using WP eStore Version 8.0.7 with Affiliates Manager WP eStore Integration Version 1.0.2 and WP Affiliate Manager Version 2.6.1

    The affiliate manager is seeing “views” from affiliate link but not seeing any sales come through and therefore not paying commission.

    I checked the eStore stats and although I have made two purchases it is not showing any sales stats at all. I assume this is why the affiliate manager isn’t receiving the sales information either. This is time sensitive for me, please help.

    Total Number of Products : 2

    Total Number of Coupons : 0

    Number of Transactions : 0

    Number of Different Items Sold : 0

    Total Item Quantity Sold : 0

    Total Sales Amount : 0.00 USD

    Refund Issued : 0 Transactions

    Total Refund Amount : 0.00 USD

    Net Sales Amount : 0 USD

    November 11, 2018 at 12:06 am #78788
    admin
    Keymaster

    Please enable the debug logging option in both the WP eStore and the Affiliates Manager plugins. Then do an affiliate referred test transaction. We will be able to look at the log file and see what it did after that.

    Please also provide the following details so I can inspect it:

    1) A link to your landing page in question (where you have the payment button)

    2) The affiliate link that you are using to test

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ