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eStore – email purchase send later (email arrives after a delay)

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – email purchase send later (email arrives after a delay)

Tagged: change text in login form, email, PayPal

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 7 months ago by serpini.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • October 21, 2013 at 9:41 am #9880
    serpini
    Member

    Hello, On Saturday I was testing the plugin, I made a purchase on the 19th and did not get the email of the payment, the next day the mail came but I did nothing, how is it possible that the mail has been sent almost a day?.

    October 21, 2013 at 6:56 pm #58409
    Keith
    Member

    The plugin always instantly sends the email as soon as it receives the payment confirmation message from the payment gateway.

    Unfortunately emails aren’t always instant. There are many factors in play when sending an email. If it’s consistently sending 24 hours later then there might be another issue.

    The following checklist can be very useful:

    https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

    October 21, 2013 at 7:13 pm #58410
    serpini
    Member

    Thanks,

    I will pay attention next payment.

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