eStore – email purchase send later (email arrives after a delay)

[serpini]

Hello, On Saturday I was testing the plugin, I made a purchase on the 19th and did not get the email of the payment, the next day the mail came but I did nothing, how is it possible that the mail has been sent almost a day?.

[Keith]

The plugin always instantly sends the email as soon as it receives the payment confirmation message from the payment gateway.

Unfortunately emails aren’t always instant. There are many factors in play when sending an email. If it’s consistently sending 24 hours later then there might be another issue.

The following checklist can be very useful:

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

[serpini]

Thanks,

I will pay attention next payment.

[Author]

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