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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore not receiving download link or email with download link
I set up a store here at [http://www.howyoupray.com/wordpress] When you add items to the cart and go through the process of buying the item — it went back to my website thank you page but when I got there there was not a link to download.
Here are the log files
[10/08/2012 2:20 PM] – SUCCESS :Generating download link for single file.
[10/08/2012 2:20 PM] – SUCCESS :Checking if a key needs to be issued for product id: 51 Requested quantity: 1
[10/08/2012 2:20 PM] – SUCCESS :Serial code that will be issued to this customer:
[10/08/2012 2:20 PM] – SUCCESS :Updated the serial key values in the database.
[10/08/2012 2:20 PM] – SUCCESS :Performing item specific autoresponder signup if specified.
It seems that perhaps I have missed a step to make the link appear?
I am using eStore version WP eStore Settings v 6.9.0.6
WordPress 3.4.2
Here is a link to the product I can purchase for 0.01 [http://www.howyoupray.com/wordpress/prayer-frames/]
Hi, I looked at your log file and it appears that eStore sent the email.
Please go through the following checklist to troubleshoot why you are not seeing the email:
Regarding your download link on your thankyou page, please see the documentation about how to set this up – there is also a video you can watch too:
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499