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Estore not allowing one color of product to be added to cart

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Estore not allowing one color of product to be added to cart

  • This topic has 2 replies, 2 voices, and was last updated 12 years, 10 months ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • July 25, 2012 at 9:09 pm #6983
    DavidF
    Member

    On my ste I have several products listed on a single page, each with a variable option for color choice. Black and beige work as intended. But the type-r red, when selected and add to cart is clicked I get the following error:

    Error 403: forbidden access

    Your PHP settings have been disabled by an H-Sphere administrator.

    Your current PHP configuration:

    –>

    This configuration was changed:

    Please bring your PHP configuration in compliance with admin settings or request your administrator to re-enable support of your settings.

    You don’t have permissions to access this page. This usually means one of the following:

    this file and directory permissions make them unavailable from the Internet.

    .htaccess contains instructions that prevent public access to this file or directory.

    Please check file and directory permissions and .htaccess configuration if you are able to do this. Otherwise, request your webmaster to grant you access.

    July 25, 2012 at 9:12 pm #47770
    DavidF
    Member

    Here is the link to the page in question. http://bit.ly/sOFLaA

    WordPress is up to date and as are all plugins.

    July 26, 2012 at 2:37 am #47771
    admin
    Keymaster

    Hi, This is something you will need to show to your hosting provider as it is an issue with the server. Something is restricted on your PHP settings on this server which is triggering the error. Your hosting provider will understand it better.

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