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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – navigation dropdown breaks when plugin is activated
Hi,
I just purchased eStore. As soon as I activate the plugin the drop downs (mouseovers) on my navigation stops working. Any ideas about what I can do to correct this?
The site is hardyandcompany.com
Thanks!
The most common cause for this is JavaScript errors on your site that your theme is introducing.
All JavaScript code included in our plugins are error free. So if you see an issue like the one you mentioned it means the JS coding errors introduced by your theme is causing a conflict.
I just checked your site using developer tool and there are a few JavaScript errors that you need to get your theme developer to fix. Here is one error (you can see this from the error console of your browser):
Viewport argument value “device-width;” for key “width” not recognized. Content ignored. Note that ‘;’ is not a separator in viewport values. The list should be comma-separated.
Once you fix the JavaScript code errors on your site, eStore will work smoothly.
More details on this topic here:
You can also do the following theme test to verify what I am saying:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin