eStore Members Only Download Button not working for bundled products

[smoo]

Hi,

I have a problem with the eStore Members Only Download Button, in that it doesn’t seem to be working for a bundled product;

I get the following error message:

“The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request. Please contact the site administrator.

Please tell the site administrator the problem was due to the following reason:

The download link (see browser address bar) couldn’t be found in the wp_eStore database.”

The url in the address bar is this:

[http://mydomain.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=3xOa%2FCMDVvWRgq%2FvA%20Knock%20at%20the%20Door%20-]

which appears to be include the name of the first product in that bundle (the bundle comprises 5 mp3 files).

I’ve read this thread:

https://support.tipsandtricks-hq.com/forums/topic/the-wp_estore-download-manager-ran-into-a-problem

but a lot of these posts were from 2 years ago. I purchased eStore and eMember late last year, and have the following versions:

Wordpress: v3.8

wp estore: v6.9.8.7

wp emember: v8.7.5

I notice that WZP (moderator) says this:

The reasons for why it can’t access the database could be…

1. A fundamental design change to the WP database structures occurred.

2. During the WP upgrade process, some system configuration option changes eStore’s ability to access the database.

So, I have installed a separate plugin:

[http://wordpress.org/plugins/tag-or-category-term-group-order/]

which changes the term_group field value in a core WordPress database table.

Could this have caused the ‘fundamental design change to the WP database structures’ that he mentions?

I imagine that de-activating it won’t help then, as it’s unlikely to change the database tables back..

Could this be the problem?

Or does the eStore Members Only Download Button plugin not work for bundled products maybe?

Thanks for any help!

-smoo

[smoo]

Have just tested and confirmed that purchasing that bundled product works perfectly for a non-member.

I just have an option to ‘buy everything’ which I’ve set to be a 30 day subscription;

so ideally, I’d like those customers to log in and see ‘download’ buttons instead of ‘add to cart’ for all products, many of which are bundles…

Thanks again for any help.

[wzp]

eStore has no “Members Only Download Button.” What shortcode are you using?

Also, eStore “Download Now” buttons don’t work for bundled products.

If you want to offer bundled products, via a “Download Now” button, you need to use an APR protected page trick:

https://support.tipsandtricks-hq.com/forums/topic/labelling-parts-of-products

or use the [wp_eStore_download_link_sender] shortcode. Check the extra shortcodes addon documentation for details.

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

As for the explanation you attributed to me; the eventual diagnosis (on the next page of posts) was due to a WordPress 3.3 upgrade issue.

[smoo]

Hi and thank you for your response.

So, the ‘Members Only Download Button’ I’m referring to is this:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-members-only-download-button-addon-1718 -an addon plugin from tipsandtricks-hq.com which is available to anyone who’s purchased the eStore plugin.

It generates shortcodes that look like this:

[wp_eStore_fancy_display id=”26″ style=”1″ restriction=”2|4|1″]

based on filling in a form.

I also understand now that ‘Download Now’ won’t work for bundled products, thank you.

I’d figured out that I’ll need to create a protected page for each bundled product, and

write some logic that says

‘if logged in, see this link to the protected page’

else

show the ‘add to cart’ button

as I think you’re suggesting above.

Thank you for your time, much appreciated.

-smoo

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