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eStore – Manual Gateway Form input fields too short (Height issue)

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – Manual Gateway Form input fields too short (Height issue)

  • This topic has 4 replies, 3 voices, and was last updated 10 years ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 21, 2015 at 9:04 am #13116
    Sky
    Member

    Hi,

    I’ve run into an issue where the gateway form for manual purchases will be opened on another page (which i have linked to the settings under: Embed Manual Checkout Form on a WordPress Page).

    The height of all input boxes except for the adjustable ones are too small and hides the uneditable input. I’ve checked both my theme’s styles as well as the custom styles in the plugin folder but I cannot seem to locate the issue.

    Let me know if you need a link to the membership page.

    Thanks in advance.

    December 21, 2015 at 12:36 pm #72138
    wzp
    Moderator

    It may be CSS related. Please provide a link, with instructions, on what to do and look for, in order to reproduce the issue.

    December 22, 2015 at 7:11 am #72139
    Sky
    Member

    Alright, here is a link to the page:

    1. [http://design-inc.sg/education-programmes/seminar-events/]

    From this link, or any other product page, enter an amount then click register for the seminar, you will be automatically redirected to the checkout page, link provided in the next bullet.

    2. [http://design-inc.sg/checkout-page/]

    From here, we’ll be able to see the items in the cart, and a dropdown below, the text looks invisible, but it is actually white in color and cannot be seen due to some CSS issue. Click the dropdown, select manual.

    3. [http://design-inc.sg/manual-payment-form/]

    You will be redirected to another page after a few seconds, with a form using the shortcode instructed by the plugin; [wp_eStore_on_page_manual_gateway_form]

    I have set a span to centralize this form, but even without it, the problem persists, as can be seen from the page. Most of them are squashed and not readable.

    After filling up the form, an email will be sent to both the admin as well as the sender to confirm the email sent, with the necessary information.

    Any clues as to what may be affecting the CSS for the form?

    December 22, 2015 at 4:58 pm #72140
    wzp
    Moderator

    I have set a span to centralize this form, but even without it, the problem persists, as can be seen from the page. Most of them are squashed and not readable.

    I don’t see any issues…

    [http://picpaste.com/pics/Sky-byC0hWTU.1450803412.png]

    What computer & browser/version are you using?

    December 23, 2015 at 1:29 am #72141
    admin
    Keymaster

    Lot of these issues are coming from your theme’s CSS being messed up. My reply to your other CSS issue in the following post applies here also:

    https://support.tipsandtricks-hq.com/forums/topic/emember-dropdown-buttons-for-variation

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