eStore – licence keys issue

[jbreugelmans]

Hi,

I sell digital products that need a license key to be activated. I created a eStore product and added 2.500 random keys in the Serial Key Settings, all separated with a comma. Then followed the instructions to the letter.

When I test purchased the product, the confirmation mail (which contained the {serial_key} tag, listed all the 2.500 keys. And now all the keys are gone from the eStore product!

So I have several questions, I hope you can help me out with:

1. Why does my confirmation mail have all 2.500 keys? I expected to just have one…

2. Are the keys removed from the eStore product when given to a customer? or is there a database that keeps track of which key has been issued?

3. What if I sell (really hope so) more than the 2.500 products? can I just add more keys or are there other steps needed to be taken?

Thank you.

Jeroen

[wpCommerce]

Hi, have you enabled debug so we can see why so many keys are getting issued by the eStore plugin: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

Regarding your questions:

2) Every time a key is sent to the customer eStore removes it from the database (Serial Number/License Key Settings->Your Codes).

3) You will need to continually add more keys so the serial keys never run out for that particular product.

[Author]

Posts