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estore-internal 500 error when clicking on cart to place button

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › estore-internal 500 error when clicking on cart to place button

Tagged: error, shortcode error

  • This topic has 3 replies, 2 voices, and was last updated 11 years ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • May 23, 2014 at 12:15 am #10888
    Tana
    Member

    On a page, when clicking the shopping cart icon in order to add a buy button, I get a small box that comes up from my server, Host Gator, saying there is a 500 internal server error. Tried refreshing the page and wordpress, but error continues. Checked settings and all seems in order.

    May 23, 2014 at 12:41 am #63173
    admin
    Keymaster

    Copy and paste the shortcodes from our documentation here:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    May 24, 2014 at 5:38 pm #63174
    Tana
    Member

    Thank you for the shortcode list. Is there a way to fix this internal server 500 error so I can access the shortcodes from the page I am editing?

    May 24, 2014 at 10:55 pm #63175
    admin
    Keymaster

    That error is actually not the fault of the estore plugin.

    It is likely you have a theme or a plugin with *not so good* code and causing that to happen. The following post has info on how you can get a little more details out of your hosting system about the specific error.

    https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error

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