eStore – Integration with Referral Candy

[Heavenly Homemakers]

Hello!

Trying to use Referral Candy with estore, and having a little trouble. You’re supposed to forward the invoice e-mail to Referral Candy, so their algorithm can track qualifying referrals, and this is the information they need on the invoice:

• First name of the customer

• Last name of the customer

• Email address of the customer (this should be in email body or the ‘To’ field)

• Total invoice amount and 3 Letter Currency Code (see here)

• Time (including minutes and seconds) when the customer views the purchase completed / “Thank you” page where the JavaScript tracking code was inserted*

What I’m doing right now is:

Product Name: {product_name}

Product ID: {product_id}

Product details: {product_details}

First name:{first_name}

Last name: {last_name}

e-mail: {payer_email}

Time: {purchase_date}

I feel like maybe the problem is the time? They need minutes and seconds, but I don’t think that’s included with the purchase_date.

Anyone see how I can do this?

Thank you!

Andrew

[wzp]

The “Purchase Date” is just that; the “purchase date.” Could you try something like the following to test:

Time: {purchase_date} 12:00:00

And see if it “likes that?”

[Heavenly Homemakers]

Thank you, I’ll test it out and get back to you.

[Heavenly Homemakers]

It doesn’t work, sadly. I’m going to be chatting with Referral Candy next week, so hopefully we can figure it out. I welcome any other ideas, though! Thanks for the help.

[wzp]

When you “chat with them,” ask them to provide a few actual samples of emails that will work.

[Author]

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