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eStore – How are cookies disabled handled?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – How are cookies disabled handled?

Tagged: empty cart, PHP Session

  • This topic has 2 replies, 3 voices, and was last updated 6 years, 4 months ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • January 11, 2019 at 2:29 pm #15273
    mcampagnini
    Member

    I had a customer complaint that said they could not add to cart, it was always empty. Every browser I test on seems to be working, so the only thing I can think of is that they have cookies disabled. Does eStore handle this in any way that I’m missing, via hidden form with the session id, etc.?

    Trying to get all my options before I handle this.

    January 12, 2019 at 4:00 am #79053
    wzp
    Moderator

    Cookies Are Required:

    https://support.tipsandtricks-hq.com/forums/topic/estore-european-laws-and-cookies

    January 13, 2019 at 2:45 am #79054
    admin
    Keymaster

    What you are seeing looks more like a caching or a PHP session issue. Do you use any caching plugin on this site? Does your hosting provider use caching on their end?

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