- This topic has 1 reply, 2 voices, and was last updated 12 years, 4 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – downloads not working
Tagged: cache, downloads not working, epub ftp
Hi,
We have a product on this page – http://www.nickcampos.com/products/ – when someone buys it, the download doesn’t work.
We uploaded it directly to our FTP site in the ebooks directory as filename 39110-camp-ebook.epub
We tried uploading it via WordPress but kept getting errors.
Your help is greatly appreciated. Thank you very much.
David
Please go through this checklist first:
https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte
Also, enable debug from the settings. Then, using the Admin Fuctions page; create and test a download link. Then examine the download_manager_debug.log file for problems.