Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

eStore – downloads not working

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – downloads not working

Tagged: cache, downloads not working, epub ftp

  • This topic has 1 reply, 2 voices, and was last updated 12 years, 10 months ago by wzp.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • July 10, 2012 at 5:21 pm #6856
    davidcosgrove
    Member

    Hi,

    We have a product on this page – http://www.nickcampos.com/products/ – when someone buys it, the download doesn’t work.

    We uploaded it directly to our FTP site in the ebooks directory as filename 39110-camp-ebook.epub

    We tried uploading it via WordPress but kept getting errors.

    Your help is greatly appreciated. Thank you very much.

    David

    July 10, 2012 at 8:46 pm #47206
    wzp
    Moderator

    Please go through this checklist first:

    https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

    Also, enable debug from the settings. Then, using the Admin Fuctions page; create and test a download link. Then examine the download_manager_debug.log file for problems.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ