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We are located in Washington state which is, unfortunately for us, a “Destination Tax” state. That means we need to charge sales tax based on the customer’s city’s tax rate. There are around 355 locations in the state.
The standard Paypal payment system only does zipcode-based taxes. We need by city or zip+4 (98516-6641 instead of just 98516). I did contact paypal by email and they did say that the Paypal Payments Pro service has more control for taxes, but they did not elaborate on what that looks like.
Is there anything in the works (either built-in or an addon) for WP sStore?
We are currently using
WP eStore Version: 7.0.9
WP Version: 4.2.4
I did find an online service (https://taxcloud.net) that has partnered with many online carts and claims to only do it’s thing “By integrating just five core API calls”. Would coding an addon be a difficult thing, or would it require changes to the stock code?
I am little surprised that PayPal US doesn’t have the tax option you are trying to configure. I expected that a lot of users in that state use PayPal so they would have an option for that.
We maybe able to re-purpose the following addon for the US Cities:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-table-rate-tax-addon-3458
Do you already have an account with the taxcloud guys? If we can look at their API documentation we will be able to tell you more.
Yes, I was surprised to learn that as well, and, judging forum topics I found by searching the web, I’m not the first person to run into that limitation.
I do not yet have an account with the taxcloud guys. I’ll check with my manager to see if I can get one set up.
In the mean time, I noticed that their registration form as a menu for selecting shopping carts and one of the options is “Paypay Express” – On the taxcloud partner page, they say it’s for people who “would like to use a simple payment button instead of a full-blown e-commerce shopping cart”. Is PayPal Express Checkout used for checkout in WP eStore, or is PayPay Payments Standard used? I’m a bit confused on that point.
The paypal developer site talks about integrating paypal express with “https://developer.paypal.com/docs/classic/express-checkout/integration-guide/ECGettingStarted/#id084RM05055Z”
The Table Rate Tax addon could work. My state does supply the tax rate tables for download in a few formats, so theoretically one could import the list into the database. Unfortunately,I’m looking at the lists and I don’t know how we’d implement it. One excel spreadsheet has the town names (although some with T.B.D. after them in the cell, so that could throw things off) but doesn’t list the zip code. Another one lists zipcode and the +4 extension, but doesn’t list the town name. It breaks it down by street address, so we’d have to base the tax rate on that.
ADDR_LOW,ADDR_HIGH,ODD_EVEN,STREET,STATE,ZIP,PLUS4,PERIOD,CODE,RTA,PTBA_NAME,CEZ_NAME
100,198,E,10TH AVE N,WA,98001,6522,Q32015,1701,Y,King PTBA,Most people don’t know their +4 zipcode extension.
Plus, we’d just have to remember to update the list quarterly.
I think connecting to TaxCloud (or a similar service) is the best option. If WP sStore uses PayPal Express, then we may already be all set.
I was able to register for an account and get in. There seemed to be a lot of good info, but I didn’t want to post it all here in the forum.
I did find dev subdomain that may give some insight as to how it all works, although it doesn’t seem as detailed as the info inside the site.
[http://dev.taxcloud.net/]
I sent them an email about a developer account or something similar so I can read their API documentation. I haven’t heard back from them yet.
Do they have API/integration document that you can email me?
Thank you for looking into it. I hope they are better about responding to your email than they were mine.
I looked into the Developer Guide, but only found one where “the dissemination… distribution or copying… is strictly prohibited.”
I may call them on the phone and see if I can encourage a response.
Thank you again.
Hi there. I was wondering if there was any progress made on this front. The CEO had a little chat with me the other day as I was leaving work about our lack of collecting sales tax. We don’t have a high volume of sales yet, but we need to have a system in place before things ramp up.
Thank you.
@icm, The addon is already in development.
The addon is now ready for testing. I have sent a copy to your registered email address. Let me know if you don’t receive it.
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-taxcloud-integration-addon-3868
Hello,
I’m sorry, I missed this message when it was sent. We also missed the email at the time. Something just came up where having this option would really help us out, so I thought I’d check in on the progress only to see that it was ready to try 3 months ago.
We looked for the email (searching for ‘tips’ to catch tipsandtricks-hq.com), but did not find it.
I don’t know if the email didn’t go through or if it got lost in the shuffle on this end.
Could you possibly send it again. We’ll be on the look out for it this time.
Thank you.
Hi there, Thanks for your help with this and getting this set up with me via emails.
The tax cloud plugin work well for PayPal transactions, but it’s having trouble with another payment gateway added via your premium addon.
I realized yesterday that we have a major problem with the taxcloud Add-on in that it does not work properly with Stripe (Payment Gateway Bundle).
The tax cloud addon appears to be working in that the tax gets added after filling out the address form [see email I sent for screen grabs], but the tax is not added to what gets sent to Stripe.
Tax does get added in PayPal, though it shows up as a separate item after the sub-total price. My suspicion is that the tax is sent as a separate element to paypal, but since Stripe only looks for a total price, it’s not seeing the taxes.
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