- This topic has 2 replies, 2 voices, and was last updated 7 years ago by .
Viewing 3 posts - 1 through 3 (of 3 total)
Viewing 3 posts - 1 through 3 (of 3 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – Coupon gives an incorrect discount amount
Hello,
I am using WordPress Version 4.8 and Wp eStore Version 7.5.3.
I set up 94 discount coupons and they all work well except for one.
The coupon gives an incorrect discount amount. Instead of a 20% discount it gives a 10% discount. I am not sure what the problem could be because it is set the same as the other 20% discount coupons that work well.
Please let me know how I can solve this issue.
what EXACTLY are the conditions you are using for that coupon? Does it only occur when that coupon is used a particular product, or in combination with others? Finally, please post a link to a test page with a product, we can use that coupon on; along with the coupon code.
Thank you for your reply.
I managed to solve the issue by deleting the coupon and adding it again. It now works fine.