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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – manually changing product a customer orders does not update inventory
Hi, we sell workshops and when a customer asked to be switched from one workshop to another and we edit a customer and change the product code they ordered, our inventory does not update which affects what is showing on our site because we use this shortcode to show how many seats are left in a workshop: wp_eStore_remaining_copies_counter id=xx.
Also, when we manually add a new customer and product number, our inventory also does not update.
Should we be doing this another way?
When you manually edit orders or change inventory, you will need to manually edit the product in question and update the inventory according.
So when you do a manual adjustment, simply edit the product in question and change the inventory values also.