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eStore – can't activate plugin 500 error

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – can't activate plugin 500 error

Tagged: 500, activate, crash, error

  • This topic has 3 replies, 2 voices, and was last updated 13 years ago by 4thwrite.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 12, 2012 at 12:02 am #6071
    4thwrite
    Member

    What can I do to get this plugin working with a premium theme?

    The plugin works with wordpress default theme, however when the plugin is activated when my premium theme is active, the plugin crashes the site.

    I’m looking for any documentation that will give me some idea how to make (if needed) alterations to my theme so the plugin will work.

    Please help.

    April 12, 2012 at 12:27 am #43996
    Peter
    Member

    Hi,

    If you are getting a 500 internal server error please see this:

    Error 500 – Internal server error (What it means and What to do)

    When you look at the server log it will tell you why it crashed which will give you some direction as to where to look in your theme’s code.

    When the plugin fails to work with a particular theme it means that the theme has something in its code which was not written according to correct WordPress design practices. Fixing theme errors are not in the scope of this forum and you will need to consult the theme producer.

    May 11, 2012 at 4:58 am #43997
    4thwrite
    Member

    Is there a way for me to solve the following error:

    [11-May-2012 04:49:32] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted

    This is on my server log.

    I believe my issue may be with allotted memory settings. Please advise.

    Thanks

    May 11, 2012 at 6:25 am #43998
    4thwrite
    Member

    Solved it. Plugin works amazing! All that needed to be done was increase the “memory_limit” setting in PHP from 32M to 64M

    YEAH!!

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